Status of compatibility with the requirements
Our products and services can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and generally without outside help.
Our website largely complies with the BFSG and BFSGV. However, there are still some barriers on our pages that we are actively working on and intend to remove in the future. The following exceptions and incompatibilities exist:
The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:
- There are links without link text on single pages.
- On one page, the contrast between the text and the background is too low.
- There is an 'iframe' element without a caption on a page. It is difficult to navigate to the iframe with screen readers.
- There is a form field on a page without labelling. It is difficult to navigate to the form field with screen readers.
- There are buttons without labelling on a page. It is difficult to navigate to the buttons with screen readers.
- On single pages there are 'iframe' elements whose labels have already been assigned. If the elements cannot be clearly assigned, screen reader users may confuse the elements.
- There are invalid aria attribute values on single pages. These are not recognized by screen readers and are therefore not output correctly.
- On single pages there are focusable elements that are marked as decorative and are therefore accessible to assistive technologies, but should actually be ignored.
- On single pages, a parent element lacks the appropriate child elements. This can confuse screen reader users because content is expected but none is there.
- There are elements on a page whose Aria ID occurs several times. This makes it difficult to navigate the website with screen readers.
- There are lists on single pages that contain elements that do not belong in lists. As a result, the lists may not be output correctly by assistive technologies.
This declaration was created on 14/04/2026. The declaration was prepared using the Eye-Able technology of Web Inclusion GmbH. Eye-Able Report – a product of Web Inclusion GmbH – has gone through all machine-verifiable test steps.
The declaration was last verified on 14/04/2026.
You can report any difficulties accessing the content of the website to us:
Bilthouse Service GmbH (eine Tochter der Baufi24 Baufinanzierung GmbH)
Kattrepelsbrücke 1
20095 Hamburg
support-barrierefreiheit@bilthouse.com
Market surveillance
The contact details of the market surveillance body responsible for us are:
MLBF AöR
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen
Carl-Miller-Str. 6
39112 Magdeburg
MLBF@ms.sachsen-anhalt.de
Tel.: 0391 567 6970
Disclaimer
The automatic check of the web content was carried out on: 14/04/2026. For the web content accessed by Eye-Able, the Google Chrome browser in version 136.0.7103.92 was used. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, a different display is possible, which may differ from the results given here. For a complete check, manual tests by the website operator are also recommended.